{"id":2335,"date":"2024-01-07T19:35:43","date_gmt":"2024-01-08T00:35:43","guid":{"rendered":"https:\/\/pitou-minou.ca\/politique-confidentialite\/"},"modified":"2026-04-02T08:32:06","modified_gmt":"2026-04-02T12:32:06","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/pitou-minou.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

Privacy Policy \u2013 Pitou Minou et Compagnons Inc.<\/h1>\n<\/div>

 <\/h2>\n

1. Our Commitment<\/span><\/h2>\n

Pitou Minou & Compagnons Inc. (hereinafter “PMC”) places the highest priority on protecting the privacy of our customers and partners. As part of our activities as specialized boutiques and nutrition destinations, we are committed to processing your personal information transparently, securely, and in compliance with the Act respecting the protection of personal information in the private sector (Law 25) in Quebec.<\/p>\n

2. Privacy Officer<\/h2>\n

The person responsible for the protection of personal information within PMC ensures compliance with organizational practices and applicable legislation.<\/p>\n

    \n
  • Title: Franchisor<\/li>\n
  • Email: info@pmcglobal.ca<\/li>\n
  • Phone: 450-319-0336<\/li>\n
  • Address: 468 Mont\u00e9e de la Source, Cantley (Qu\u00e9bec), J8V 3B5, Canada<\/li>\n<\/ul>\n

    3. Personal Information Collected<\/h2>\n

    We collect only the information necessary for our business activities, including:<\/p>\n

      \n
    • Identity: First and last name.<\/li>\n
    • Contact Information: Email address, phone number, mailing address.<\/li>\n
    • Transactions: Purchase history and nutritional preferences for your pets.<\/li>\n
    • Payment: Billing information processed securely by our third-party service providers.<\/li>\n
    • Navigation: Cookies, IP address, and device type.<\/li>\n<\/ul>\n

      4. Purposes of Collection<\/h2>\n

      Your information is collected for specific purposes:<\/p>\n

        \n
      • Fulfilling orders <\/li>\n
      • Managing the loyalty program and personalizing pet nutrition advice.<\/li>\n
      • Communicating exclusive offers and newsletters (with your consent).<\/li>\n
      • Recruiting new franchisees and managing employment applications.<\/li>\n
      • Ensuring continuous improvement of our services through performance analysis.<\/li>\n<\/ul>\n

        5. Consent and Default Settings<\/h2>\n

        PMC respects your right to self-determination regarding your data.<\/p>\n

          \n
        • Consent: By using our services, you consent to the collection of your data. For secondary purposes (e.g., marketing), your explicit consent is obtained.<\/li>\n
        • Default Settings: In accordance with the law, profiling or identification settings on our digital platforms are deactivated by default. You must voluntarily activate them to enjoy a personalized experience.<\/li>\n
        • Withdrawal: You may withdraw your consent at any time by contacting us at the address provided in Section 2.<\/li>\n<\/ul>\n

          6. Data Sharing and Circulation<\/h2>\n

          As part of our business model, your information may be shared with:<\/p>\n

            \n
          • Our Franchisees: To provide local service and manage your benefits across our 44 boutiques throughout Quebec.<\/li>\n
          • Service Providers: Technology (hosting, SFTP), logistics (delivery), and marketing companies acting under contract with strict confidentiality clauses.<\/li>\n
          • Transfers Outside Quebec: Some providers may process data outside of Quebec (e.g., cloud services). PMC conducts Privacy Impact Assessments (PIA) to ensure an equivalent level of protection is maintained.<\/li>\n<\/ul>\n

            7. Retention and Destruction<\/h2>\n

            We retain your data only as long as necessary for the intended purposes or to meet our fiscal and legal obligations. At the end of this period, information is either securely destroyed or anonymized irreversibly for statistical purposes.<\/p>\n

            8. Security Measures<\/h2>\n

            We apply rigorous security measures to prevent unauthorized access, loss, or disclosure:<\/p>\n

              \n
            • Encryption protocols for transactions.<\/li>\n
            • Strict access controls limited to employees and franchisees who require the data for their duties.<\/li>\n
            • Ongoing cybersecurity awareness training throughout our network.<\/li>\n<\/ul>\n

              9. Your Rights<\/h2>\n

              You have significant rights regarding your personal information:<\/p>\n

                \n
              • Access and Rectification: View your data and correct any inaccuracies.<\/li>\n
              • Deletion: Request the erasure of your data under certain circumstances.<\/li>\n
              • Portability: Receive your information in a structured, commonly used technological format.<\/li>\n
              • Opposition to Processing: Limit the use of your data for certain purposes.<\/li>\n
              • To exercise these rights, please contact: info@pmcglobal.ca.<\/li>\n<\/ul>\n

                10. Cookies and Tracking Technologies<\/h2>\n

                Our website uses cookies. On your first visit, a banner allows you to select your preferences. Performance and advertising cookies (e.g., Meta Pixel, Google Analytics) are only activated if you explicitly accept them.<\/p>\n

                11. Location Data (Mobile App)<\/h2>\n

                If you use our application, we may request access to your location to show you the nearest PMC boutique. This feature is optional and can be deactivated in your device settings at any time.<\/p>\n

                12. Management of Confidentiality Incidents<\/h2>\n

                PMC maintains a registry of confidentiality incidents. If an incident presents a risk of serious injury, we will notify the Commission d\u2019acc\u00e8s \u00e0 l\u2019information (CAI) and the affected individuals as soon as possible.<\/p>\n

                13. Updates<\/h2>\n

                This policy is reviewed periodically to reflect changes in our network and Quebec legislation.<\/p>\n

                Last updated: April 2026<\/p><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":99,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-2335","page","type-page","status-publish","hentry"],"yoast_head":"\nPrivacy Policy - Pitou Minou & Compagnons<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Pitou Minou & Compagnons\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pitou-minou.ca\/en\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Pitou Minou & Compagnons\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-02T12:32:06+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pitou-minou.ca\\\/en\\\/privacy-policy\\\/\",\"url\":\"https:\\\/\\\/pitou-minou.ca\\\/en\\\/privacy-policy\\\/\",\"name\":\"Privacy Policy - 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